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Kee Services provide telecoms support packages designed to meet specifically with the clients destinct requirements. In the current environment where voice and data solutions are intrinsicly linked it is paramount that support is supplied by a company with the appropriate knowledge and experteses in both feilds.
Providing support for both voice and data systems Kee services provide an exact solution the modern organisation's support requirements.
Benefits of Kee Support :
- Access to telephone support for all problems.
- Onsite assistance for problems that can not be rectified over the telephone.
- Provision of loan equipment for faults that can not be rectified quickly on site.
- No extra charges for parts, labour, callout or loan equipment.
- 8 Hour, 4 hour and custom response contracts available
- One off annual charge based on amount of equipment and usage
- Staged payments available subject to status
- Proactive Support visits for prevention of problems. (2 per year)
- Low claims discounts for subsequent years.
- Audit of systems combined with consultative recommendations for improvement
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